Umrah Package FAQ
Answers to common questions regarding Umrah packages, payments, insurance and travel coverage.
Soalan Lazim Pakej Percutian
Sesetengah negara memerlukan visa pelancong. Kami akan bantu urusan permohonan visa dan boleh sediakan insurans perjalanan jika diminta.
Ya, semua pakej kami adalah mesra keluarga dan sesuai untuk kanak-kanak. Diskaun khas biasanya disediakan untuk anak kecil, dan penginapan akan diatur mengikut bilangan ahli keluarga.
Tempahan boleh dibuat dengan deposit serendah Rp 3.500.000, dan bayaran penuh dijadualkan paling lewat 40 hari sebelum perlepasan.
Polisi pembatalan tertakluk kepada syarikat penerbangan & hotel. Kami akan bantu usahakan refund terbaik atau penukaran tarikh jika boleh.
Ya. Setiap pakej mempunyai waktu santai atau bebas pada waktu petang untuk anda berehat, membeli-belah atau menjelajah bandar.
Ya. Semua restoran yang dipilih adalah halal atau Muslim-friendly. Kami juga akan bantu jemaah mencari alternatif halal semasa waktu bebas.
Setiap perjalanan disertai oleh pemandu pelancong Muslim yang berpengalaman. Mereka akan menguruskan logistik, memberi penerangan dan membantu sepanjang lawatan.
Ya. Terdapat pilihan bilik berdua, bertiga atau sebilik keluarga. Sila nyatakan semasa tempahan.
Soalan Lazim Pakej Umrah & Haji
Bookings can be made with a deposit as low as IDR 3,500,000, with full payment scheduled no later than 40 days before departure.
Yes, all our packages are family-friendly and suitable for children. Special discounts are usually available for young children, and accommodation will be arranged according to your family size.
Some countries require tourist visas. We will assist with visa applications and can provide travel insurance upon request.
Yes. Andalusia Travel & Tours Sdn Bhd has been a leader in Umrah packages in Malaysia since 2002. Andalusia also has its own hotel and flight charter network in Makkah and Madinah, minimising the risk of pilgrims being stranded. Our mutawwif and tour leaders undergo rigorous training and are experienced in managing Malaysian travellers abroad.
Cancellation policy is subject to airline and hotel terms. We will help pursue the best refund or date change where possible.
Yes. All selected restaurants are halal or Muslim-friendly. We will also help pilgrims find halal alternatives during free time.
Yes. Each package includes leisure or free time in the afternoons for rest, shopping or exploring the city.
Every journey is accompanied by an experienced Muslim tour guide who manages logistics, provides briefings and assists throughout the tour.
Yes. Options for double, triple or whole-family rooms are available. Please specify when booking.
